What is DSL?
DSL is a wire-based means of delivering high-speed internet. In this case, the DSL connection is provided by Qwest. Amigo.Net provides the Internet service over the DSL connection.

What is the difference between DSL and wireless?
DSL is a wire-based means of delivering high-speed internet. You need to be within three miles of the Qwest central office (CO) in order to be able to get service. Wireless service doesn't need wires. It operates via radio waves which are received by a Subscriber Unit attached to your building.

Why do I need to contact Qwest?
Qwest is the provider of the DSL line itself. They have authority over the wiring involved in getting your service. Amigo.Net's service comes over the DSL line.

What services does Qwest perform?
Qwest provides the line itself, typically an existing phone line, into your home.

What services does Amigo.Net DSL perform?
Amigo.Net DSL provides the internet service over the line. Qwest provides a wire from your house to their facility, and Amigo.Net provides the Internet service over that wire.

Why do I get charged by both Qwest and Amigo.Net DSL?
Qwest charges you a monthly charge for the line that goes to your house, and Amigo.Net Wireless charges you for the Internet service itself.

What is the time frame for installation?
Once Qwest installs the DSL line, they will notify us to start your service. Please contact Qwest to get an indication of when your line will be installed. Qwest will send you a DSL modem that you are responsible for setting up to your computer and telephone line. Turning on the internet portion of your service at Amigo.Net DSL takes only a matter of minutes.

What is the equipment cost?
Qwest is solely able to provide equipment cost information. A DSL modem will be part of the equipment cost, and Qwest will need to provide specific details.

What are my bandwidth choices?
Bandwidth choices start at 256 kbps and increase from there.

Why should I get DSL when there's wireless available?
You may need DSL if trees or buildings are obstructing your path to the wireless access point (AP). If there is no AP pointing in your direction, you may also need to purchase DSL instead of wireless.

What equipment do I need?
Qwest will provide you with the equipment you require. Contact Qwest for an understand of the equipment involved.

Can I get DSL?
Click here to use Qwest's web site to determine whether or not you are able to receive DSL based on your location.